Australia Post Parcel Services for Disposable Vape: A Comprehensive Shipping Guide

Standard Delivery with Australia Post:

  • Processing Time: Orders are processed on business days (Monday to Friday).
  • Shipping Duration: Expect delivery within 1-5 business days, contingent on payment confirmation, delivery location, and inventory status.
  • Cost Efficiency: Enjoy free shipping on orders exceeding $99.

Express Service with Australia Post:

  • Faster Delivery: Expedite your delivery within 1-3 business days for an extra $15.
  • Special Offer: Upload your Australian nicotine prescription script to potentially qualify for a complimentary Express upgrade, subject to availability.

Please Note: Once parcels are dispatched to Australia Post, delivery timelines are outside our control. For further inquiries, contact Australia Post at 13 76 78 or visit their support center.

Shipping Schedule:

  • Same-Day Shipping: Orders placed before 2 PM (AEST) are dispatched the same day.
  • Next-Day Shipping: Orders after 2 PM are dispatched the following day.
  • Weekend Processing: Orders placed on weekends are prioritized based on urgency.

Tracking Your Order: Stay updated with your parcel’s journey at Australia Post’s tracking page.

For New Zealand Customers:

  • Service Options: Select from Australia Post Standard or Express services.
  • Patience Appreciated: Delivery times may extend during COVID-19.
  • Optimization Tip: Consider combo purchases or bundles for efficient shipping.
  • Parcel Security: All parcels include a tracking number and options for delivery signature and insurance for added peace of mind.

Returns and Refunds:

  • Warranty: Varies by product. Check product pages for specific warranty details.
  • Return Policy: Defective items must be reported to customer service for a return address. Customers bear the return shipping costs.
  • Exchange: Only unopened items in original packaging are eligible for return or exchange, barring quality issues.
  • Return Window: Items must be returned within 7 days in their original, unused condition.

Non-returnable Items Include:

  • Products returned beyond 7 days.
  • Opened items without quality issues.
  • Items with signs of use, or missing packaging, accessories, or receipt.

Refund Process:

  • Upon receiving and inspecting your return, we will notify you about the refund decision.
  • Approved refunds are processed within 1-3 business days to the original payment method.

For delayed or missing refunds, contact us at [email protected]. For exchanges due to defects or damage, email [email protected].

By placing an order, you agree to these terms.

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